General Manager Report – September 2017

by Jan Ek

Financial Report:

We have completed August 2017 within our operating and capital budget year to date. Repairs and maintenance projects will be released as we move into the last quarter of the year as operating funds are readily available to complete these projects. Budgeted 2017 projects that cannot be completed by year end will be carried forward along with their budgeted funds for completion in 2018.


The Bowling Department has now entered their busy season and all fall leagues are in progress. There are several openings on the fall leagues which will be filled when winter visitors return.

Signups for the annual New Year’s Eve Bowling Party at Lakeview Lanes will begin at 9am on November 1, 2017. The party starts at 8pm with a pot-luck, bowling and prize drawings. The night will end with a champagne toast to the New Year! Everyone is welcome even if you are not a bowler. Stop by Lakeview Lanes or Bell Lanes to reserve your spot as availability is limited.

The RCSC bowling centers will not be hosting the Arizona State USBC Senior Tournament this year. RCSC has hosted the tournament in the past and the tournament was always very successful, but the Arizona State USBC has decided to rotate the tournament between centers in different cities in Arizona. We have submitted a bid to host the 2018 tournament to the Arizona State USBC, hopefully our bid is successful and the tournament will return in October 2018.

Cardholder Services:

Payments on past due assessments were again at an increased rate, at 16.5% of past due balances. This increase reduced overall past due assessments by 9.7% in August. Past due assessments have decreased by 1.2% since the beginning of the year. Total accounts receivable decreased by 2% in August and is up 3.4% from the beginning of the year. Over 90 day and Over 30 day receivables both decreased in August and are below the beginning of the year balances. July assessments went 30 days past due at a below average rate of 5.1% and June assessments went 60 days past due at an above average 4% rate.

Payments from our third-party collections firm totaled $8,698 in August with a year to date total of $111,596. Payments in 2017 are approximately 61% of the 2016 year to date total.

Payments made by Cardholders through the online RCSC Web Portal were down in August and totaled $83,365 from 196 property owners. Year to date web portal payments total $825,563 from 1,823 property owners.

In August both property transfer and lender related balances remained flat. Outstanding balances related to property transfers represent approximately 53% of all receivables and past due balances. At the end of August trustee sale notices on Sun City properties ended at 48 and properties owned by lending institutions at fourteen.

Human Resources:

The independent audit of RCSC’s Employees 401(k) plan has been completed for calendar year 2016 and we are now in the process of completing Form 5500 for submission to the IRS. The net assets held for employees in 2016 was $1,193,453. For calendar year 2017 year-to-date, assets total $1,345,015, an increase of $151,562.

Fall classes for CPR, AED and First Aid training for employees have been scheduled for October 11th and 13th for a total of four classes. Attendance is voluntary and employees receive a two year certification card upon completion. The presenting instructor is certified through the American Health & Safety Institute and works for the Sun City Fire Department.

The last month has shown an increase in recruiting and hiring because of turnover and filling seasonal positions in snack shops and golf to handle the busy season, October through April.

Member Services:

Casino Night has been changed to Saturday, November 11, 2017 from 4pm to 7:30pm. Additionally, alcohol will NOT be served at this event, however cardholders are able to bring their own. We will have hot dogs, chips and bottled water available for purchase at $3.00 per meal. You must have your RCSC Member or Privilege photo card available at this free event for admittance. Please remember, key fobs are not accepted.

The fall Sun Bowl concert series kicked off on Sunday, September 24 with The 8- Tracks Dance Band. This band had the crowd on their feet as expected and gourmet food vendors were there early for our dining pleasure.

Be sure to check the current SunViews for information regarding the 2018 winter/spring, ticketed concert series. Season Tickets go on sale Wednesday, November 1, 2017 to RCSC Cardholders only throughout the month of November. The line-up can be found on our website at under the Recreation tab.


For those who may not be aware, the monthly management reports are available on our website under the RCSC tab. Also, if you have not done so already, please sign up on the RCSC email list where you can designate topics of interest and stay in the loop with RCSC News Alert Emails!