General Manager Report – August 2018

by Jan Ek

Financial Report:

Since there is no monthly Board meeting in the month of August, I will include the Treasurer’s Report information in my monthly report. The balance of unrestricted funds as of July 31, 2018 was $14,679,735 which includes a $2.5M cash reserve. Restricted funds include the Preservation and Improvement Fund (“PIF”) and the Capital Reserve Fund. As of July 31, 2018 PIF had a balance of $16,190,559 plus $685,500 collected in July that was transferred into the PIF account the first part of August 2018. The Capital Reserve Fund had a balance of $5,187,706 as of July month end.

We have ended July within our overall operating and capital budget year-to-date. Every division has a net operating positive variance from budget year-to-date.


The final summer bowling tournament will be held on September 30, 2018 at Bell Lanes. The tournament is a scotch doubles tournament; all senior bowlers are welcome whether USBC certified or not. The monthly tournaments at Bell Lanes have been the most successful ever. The tournament normally averages 64 bowlers. This summer the tournament has averaged 75 bowlers.

The Bowling division is now entering their busy season. Most fall leagues will begin the first week of September. Several tournaments are scheduled October through December including the recently confirmed Maricopa County Women’s tournament for the weekend of November 17, 2018. A list of upcoming bowling tournaments and events are listed in the weekly email “Your Sun City AZ Week” or you can view the list online at under Bowling.

Cardholder Services:

Payments on past due assessments in July were 11.2% of past due balances. Overall accounts receivables offset the decrease in June and increased in July by 1%. The flow of balances into the Over 30 Day category was at a 42% rate and represent the highest balance for this category so far this year. The Over 90 Day category decreased again and continues to be at the lowest level in five years. June assessments went 30 days past due at a significantly increased rate of 7.3% and May assessments went 60 days past due at a 3.3% rate.

Payments from our third-party collections firm totaled $18,082 in July and are 23% over the 2017 year to date amount. Payments made in July by Cardholders through the online RCSC Web Portal totaled $13,368 from 252 property owners. Year to date web portal payments total $881,485 from 1,933 property owners.

In July, property transfer balances increased by 5.8% and lender related balances decreased by over 60%. Lender related balances are at the lowest level since this began being tracked in 2013. Outstanding balances related to property transfers represent 55% of all receivables and 53% of past due balances. At the end of July, trustee sale notices on Sun City properties ended at 42 and properties owned by lending institutions at 10.

Human Resources:

Under the Affordable Care Act (ACA), employers are required to provide all new hires with a written notice about the ACA’s health insurance exchanges, which are also known as marketplaces. Notices must be provided at time of hire. The Department of Labor issued new versions of the notices this month. In the notice, employers must also explain that employees may lose their employers’ nontaxable contribution to health benefits if they elect to obtain coverage through the marketplace. Human Resources has revised documents in the new hire orientation process to assure notices are provided and new hires understand their options.

Since early August, we have seen an increase in hiring which is typical for this time of year. Eight new hires have been added to the staff. In preparation for the reopening of Willowbrook and Willowcreek golf courses there will be several new hires and some internal transfers.

Member Services:

Unfortunately, due to the unpredictable monsoon weather the Dive-In Movie/Ice Cream Social was cancelled in August.

Casino Night is Saturday, September 15, 2018 from 4pm to 7:30pm. Hot dogs, chips, ice cream and bottled water will be sold. Alcohol will not be sold at this event so outside adult beverages may be brought in. Be sure to have your photo RCSC Member or Privilege Card for admittance. There will be plenty of fun and prizes so come and join us for an evening of Vegas style fun!

Believe it or not, the time is here. The Sun Bowl fall series begins Sunday, September 28, 2018 at 7:00pm. So, grab a lawn chair and join us as we welcome to the stage Johnny K and Kompany!

The 2019 Sundial Season Ticket Concert Series is booked, and it has been released in the SunViews and on the website. Season tickets for RCSC Cardholders only will go on sale Thursday, November 1, 2018 at 8:30am. Individual concert tickets will go on sale to RCSC Cardholders only starting December 1, 2018.


For those who may not be aware, the monthly management reports are available on our website under the RCSC tab. Also, if you have not done so already, please sign up on the RCSC email list where you can designate topics of interest and stay in the loop with RCSC News Alert Emails.