RCSC Board Policy Resolution No. 30

Incident Reports

WHEREAS Article IV, Section 7 of the Corporate Bylaws empowers the Board of Directors (“Board” or “Directors”) of the Recreation Centers of Sun City, Inc. (“RCSC” or “Corporation”) to adopt Policies (“BP” or “Policies”) not in conflict with the Restated Articles of Incorporation (“Articles”) or the Corporate Bylaws (“Bylaws”).

WHEREAS to minimize inconsistencies, misunderstandings and misinterpretations inherent in verbal instructions, rules and regulations, the Board of Directors has established Board Policies in written form. Such Policies shall be titled, numbered and indexed for easy reference and use.

WHEREAS the Restated Articles of Incorporation and the Corporate Bylaws shall take precedence over Board Policies and that the following Board Policy on Code of Conduct and RCSC Rules and Regulations shall provide instruction, direction and guidelines regarding such and shall remain in effect until such time it is amended or removed by the Board.

NOW, THEREFORE BE IT RESOLVED the Corporation shall adhere to the following policies regarding Membership Document Requirements:

Incident reports are used to report within sixty (60) days any and all incidents out of the ordinary operation of the recreational facilities at RCSC. Cardholders who fail to comply with the Cardholders and Guests Code of Conduct and RCSC Rules & Regulations may temporarily or permanently have their RCSC Cardholder privileges suspended and be denied use of all RCSC facilities, as determined by the Board of Directors.

Anyone can report a person or persons failing to comply with the Cardholders and Guests Code of Conduct and/or RCSC Rules & Regulations by completing an Incident Report, which can be obtained at any facility that is monitored by RCSC personnel. All Incident Reports remain confidential, unless or until a Board hearing is called, at which time the Incident Report may be made available to the accused.  The maker of the Incident Report may be asked to provide additional information in a Board hearing.

All Incident Reports are sent to the Corporate Office, where they are reviewed for processing and/or RCSC Cardholder notifications.

RCSC Cardholders are notified via letter from the Assistant General Manager or Director of Golf regarding their first incident. RCSC Cardholders are asked complete an Incident Report describing their perception of the incident.

RCSC Cardholders are notified via letter from the General Manager regarding their second incident and asked to cease and desist immediately any actions that are contrary to the Cardholders and Guests Code of Conduct and/or RCSC Rules & Regulations.

Upon a third incident, RCSC Cardholders may be offered an opportunity to voluntarily agree to a sixty (60) day suspension of all RCSC Cardholder privileges, which includes denial of all RCSC facilities or they will be asked to appear at a Board Hearing. If the RCSC Cardholder is offered and accepts a voluntary agreement to a sixty (60) day suspension, a Consent Agreement, Form B:30 must be completed and submitted to the Corporate Office.  This form can be obtained at the Corporate Office or Cardholder Services Office.

BE IT FURTHER RESOLVED that a copy of this resolution shall be posted on the RCSC website for members and shall be made available to members upon request at no cost.

Adopted and signed this 26th day of May, 2016 at a duly called Board meeting by a majority (5) of the Recreation Centers of Sun City, Inc. Board of Directors.