WHEREAS Article IV, Section 7 of the Corporate Bylaws empowers the Board of Directors (“Board” or “Directors”) of the Recreation Centers of Sun City, Inc. (“RCSC” or “Corporation”) to adopt Policies (“BP” or “Policies”) not in conflict with the Restated Articles of Incorporation (“Articles”) or the Corporate Bylaws (“Bylaws”).
WHEREAS to minimize inconsistencies, misunderstandings and misinterpretations inherent in verbal instructions, rules and regulations, the Board of Directors has established Board Policies in written form. Such Policies shall be titled, numbered and indexed for easy reference and use.
WHEREAS the Restated Articles of Incorporation and the Corporate Bylaws shall take precedence over Board Policies and that the following Board Policy on Incident Reports shall provide instruction, direction and guidelines regarding such and shall remain in effect until such time it is amended or removed by the Board.
NOW, THEREFORE BE IT RESOLVED the Corporation shall adhere to the following policies regarding Incident Reports:
Incident Reports are used to report within thirty (30) days any and all incidents out of the ordinary operation of the recreational facilities at RCSC.
RCSC’s Sr. Management staff, i.e. General Manager, Assistant General Manager, Director of Golf & Grounds, Director of Member Services, Director of Bowling Operations, Director of Human Resources and Controller, have the authority to immediately and temporarily suspend for thirty (30) days all Cardholder privileges of a Cardholder or their guest that is deemed to be of any danger or is threatening to be of any danger to any person(s) or property. Such temporary suspension shall be reported to the Board of Directors who will set a Board Hearing within ten days. RCSC personnel should contact Sr. Management immediately if any such action or threat exists followed by completion and submission of an Incident Report. In the event the Cardholder is an employee of RCSC, the suspension will be issued from a member of RCSC’s Senior Management staff who is not the employee’s direct supervisor.
Anyone can report a person or persons failing to comply with RCSC policies, rules and regulations by completing an Incident Report, which can be obtained at any facility that is monitored by RCSC personnel. All Incident Reports remain confidential, unless or until a Board hearing is called, at which time the Incident Report may be made available to the accused subject to the provisions and requirements of all Federal, State and Local laws and regulations. The maker of the Incident Report may be asked to provide additional information.
All Incident Reports are sent to the Corporate Office, where they are reviewed for processing and/or RCSC Cardholder notifications.
If this is the Cardholder’s first incident report in the past five (5) years, the RCSC Cardholder is notified of the reported violation to RCSC policies, rules and regulations via letter from the Assistant General Manager or Director of Golf & Grounds. The RCSC Cardholder is asked to complete an Incident Report describing their version of the incident.
If this is the Cardholder’s second incident report in the past five (5) years, the RCSC Cardholder is notified of the reported violation to RCSC policies, rules and regulations via letter from the General Manager and asked to cease and desist any actions that are contrary to RCSC policies, rules and regulations.
If this is the Cardholder’s third incident report in the past five (5) years, the RCSC Cardholder is notified of the reported violation to RCSC policies, rules and regulations by the Board of Directors and may be offered an opportunity to voluntarily agree to a sixty (60) day suspension of all RCSC Cardholder privileges or they will be asked to appear at a Board Hearing. If the RCSC Cardholder is offered and accepts a voluntary agreement to a sixty (60) day suspension, a Consent Agreement, Form B:30, must be completed and submitted to the Board Office. If a Board Hearing is to be conducted as defined in Board Policy Resolution No. 29 title Hearing Procedures and Cardholder Suspensions, the RCSC Cardholder will be notified of the date, time and location of the hearing.
BE IT FURTHER RESOLVED that a copy of this resolution shall be posted on the RCSC website for members and shall be made available to members upon request at no cost.
Adopted and signed this 28th day of June, 2018 at a duly called Board meeting by a majority (5) of the Recreation Centers of Sun City, Inc. Board of Directors.