The Recreation Centers of Sun City, Inc. (RCSC) has ended April 2021 within its operating and capital budget year to date. All divisions except Member Services and Food Service have met or exceeded their net operating budget projections year to date with total operating income $285k (3%) favorable to budget and operating expenses $437k (8%) favorable to budget. Member Services led the declines due to the cancellation of shows in 2021 due to COVID-19 restrictions eliminating ticket sales income. Food Service was slightly below net operating budget due to COVID seating restrictions driving down income. Operating expense favorability is primarily driven by lower payroll taxes & benefits and lower utility, general operating and repair and maintenance expenses across multiple divisions. Year to date operating excess without projects is $799k (28%) favorable to budget.
Payments on past due assessments in April were 8.5% of past due balances. Overall accounts receivable decreased in April by 0.3% and is up 1.6% from the beginning of the year. Overall accounts receivable past due balances have decreased in April by 1.8%. March assessments went 30 days past due at a 3.0% rate and February assessments went 60 days past due at a 1.4% rate.
Payments from our third-party collections firm totaled $65,574.51 in April. Year to date payments through our third-party collections firm total $136,720.46. Payments made in April through the online RCSC Web Portal totaled $221,884 from 486 property owners. Year to date web portal payments total $808,765 from 1763 property owners.
In April property transfer balances increased by 0.1%. Outstanding balances related to property transfers represent 53% of all receivables and 53% of past due balances. At the end of April, trustee sale notices on Sun City AZ properties ended at 24 and properties owned by lending institutions remained at 1.
Supported the Building & Infrastructure Team in establishing network connectivity for security cameras and card access at the Grand Avenue II facility. Currently all data cabling/equipment, security cameras and access control infrastructure are installed and functional.
Online guest pass purchasing enabled via the web portal with the addition of a splash page outlining terms and conditions of the purchase.
Recycled outdated, obsolete and non-functional IT equipment. Created procedural documentation for Golf to improve productivity.
In April, the Information Technology team responded to 87 service requests closing 84.
In April Human Resources processed 31 job requisitions filling 27 with new employees. Time to fill requisitions Key Performance Indicator in April was 7.0 days.
Mechanical interfaces have been established between our Employee Benefits providers (Blue Cross Blue Shield, Delta Dental and Fidelity) and our Payroll/HR service provider, Paylocity. This interface reduces manual processes which will improve processing time and reduce errors.
Inverter was hit by a truck. Kortman is working on getting a warranty replacement.
Open Issues:
The inverters are reporting data correctly for daily but not for history. This issue is Also Energy’s, we
are still working with Forest from Also Energy to resolve.
After including April’s production data, the lifetime to-date production versus expected went down slightly and is over expected by 4.51%. The percentage of inverters producing above expected remained the same at 76%.
Kortman will be starting the yearly preventive maintenance starting end of May or beginning of June. This will require parking spaces under the solar canopies to be cordoned off during maintenance activity.
Summer no-tap tournaments will resume May 30, 2021 with the Memorial Day No-Tap tournament. The tournament was filled within two weeks of the announcement. The “Friday Fun Day” at Lakeview Lanes resumed on May 27, 2021.
Summer bowling leagues have begun competition and most leagues have returned at full strength with one league not returning. Open play bowling has increased as RCSC is “getting back to normal.” Mid- June, the bowling department will begin gathering information to prepare for the upcoming 2021 – 2022 fall bowling league season and hopefully will be able to totally “Get Back to Normal” by mid- September.
Total rounds for April were 38,104 which is 2,510 higher than prior year and the highest recorded total for April in the last 15 years. For the year we have played 162,174 rounds, which represents our highest 4-month total in 14 years. Among the regulation courses, Riverview has the most rounds (24,855), Willowcreek has the second highest total (24,223), followed by Lakes West, South and North. For the executive courses, Lakes East has the most rounds (16,862), followed by Willowbrook and Quail Run.
As a reminder, we respectfully ask that golfers refrain from entering private property to retrieve errant golf balls. While there are some homeowners that are not bothered by golfers retrieving errant shots, there are many that feel violated when someone enters their property to retrieve a ball. Please remember that when retrieving an errant shot on a homeowners property, you are trespassing, unless you have been given permission to do so. We ask for your cooperation in respecting the property of others.
Snacks shops are now consistently closing at 3:00 PM and will shift to 1:00 PM beginning June 1.
Fairway aerification begins May 27 on South and continues through June 22 on Willowbrook. During this period of course maintenance the courses will be closed in two-day blocks. Aerification of fairways serves to reduce compaction and remove buildup of thatch. Soil compaction hinders the movement of water and oxygen to the root zone. The full aerification schedule can be found on the RCSC website, www.suncityaz.org, under the golf tab.
