General Manager Report – March 2018

by Jan Ek

Financial Report

The Recreation Centers of Sun City, Inc. (RCSC) has ended February 2019 within its operating and capital budget year to date. Every division has met or exceeded its net operating budget projections which is extraordinary considering that we have reportedly had the second coldest winter in the last 40 years which left gross income short by $105,636 for the year.

Cardholder Services

Payments on past due assessments in February were 10% of past due balances. This payment rate has been consistent over the past 6 months. Overall accounts receivable increased in February by 1.2%. The Over 30 category saw the largest change and increased by 39% in February. January assessments went 30 days past due at 4.9% rate and December assessments went 60 days past due at a lower 2.6% rate.

Payments from our third-party collections firm continued the slow start this year and totaled $10,823 in February. Year to date payments through our third-party collections firm total $19,970. Payments made in February by Cardholders through the online RCSC Web Portal totaled $127,439 from 291 property owners. Year to date web portal payments total $256,096 from 571 property owners.

In February, property transfer balances increased by 2%. Property transfer related balances have increased 13.6% from the end of 2018. These balances are the highest in over a year and contribute to the overall accounts receivable increase. Outstanding balances related to property transfers represent 57% of all receivables and 56% of past due balances. Outstanding lender related balances decreased in February although the number of properties owned by lending institutions increased. At the end of February trustee sale notices on Sun City properties ended at 33 and properties owned by lending institutions increased to eight.

Human Resources

As the first quarter of the year comes to a close, I want to share some interesting statistics regarding staffing and demographics of staff members employed with RCSC. Since January 1, eighteen newly hired individuals have joined our staff. In addition, eight current employees have requested and received job transfers and/or position changes. Current employees have the opportunity to apply for changes when openings occur. Of the 384 employees currently on staff, 154 are full time and 230 part time. Two hundred and sixty employees are residents of Sun City AZ and the remainder live in various surrounding communities. The average age of RCSC employees is 65 years.

Member Services

The RCSC Senior Prom was an extremely popular event. There were over 350 in attendance, dressed in the theme of “Mid-Summer Nights Dream.” A festive event it was!

The final show of the Sundial ticketed series was another sold-out performance as Greg Ansel wowed the audience with his tribute to Neil Diamond as “Diamond in the Rough.”

The Sun Bowl spring concert series began Sunday, March 10th with Chad Freeman and Redline. The following week the Eagles Tribute band “One of These Nights” performed to another record-breaking attendance crowd. The Huey Lewis tribute, “The Heart of Rock & Roll” had attendance that was a close second. The last March show on the 31st is another all-time Sun City favorite “Mogollon.”

April promises to be just as exciting as the month begins with our annual “Dancing with the Sun City Stars” on Friday, April 5 at 7pm in Sundial Auditorium. Then on Saturday, April 20, at Sun Bowl we will host our annual Easter Egg Hunt beginning at 9am. There will prizes, pony rides, a petting zoo and face painting. These are free events; however, please be sure to have your RCSC Photo Membership or Privilege card for admittance.

The final shows at the Sun Bowl through April with a show time of 6:30pm are “Americana,” followed by a tribute to the Rolling Stones by “Jumping Jack Flash,” then “Faded Jeans,” and closing out the series and the month is “The Hamptons.”


For those who may not be aware, the monthly management reports are available on our website under the RCSC tab. Also, if you have not done so already, please sign up on the RCSC email list where you can designate topics of interest and stay in the loop with RCSC News Alert Emails!