Assistant General Manager Report – August 2008

By: Jim Wellman

Good morning everyone:

I am happy to announce that a new leadership structure has been adopted for the Building & Infrastructure division (Centers Operations). The new plan went into effect July 28, 2008, and includes the hiring of an Area Manager and the promotion of the four existing Property Supervisors to Area Supervisors. The Centers Manager and four Area Supervisors will be responsible for the day-to-day operations and cleaning/maintenance of all centers, bowling and golf buildings. In addition there will be approximately six lead utility workers who will assist this leadership team with overseeing daily employee activities. Under the new plan the Area Supervisors will be available to inspect work in progress and respond to emergencies during daytime and evening hours since two supervisors will be on duty from 5:30 a.m. to 2 p.m. and two will be on duty from 1:30pm to 10pm. In addition, I believe the new restructuring plan will benefit RCSC in the following ways;

1) Increased employee supervision.
2) Labor cost reductions.
3) Increased cooperation, effectiveness and consistency. (leadership and locations)
4) Improved cleaning and maintenance effectiveness.
5) Improved job training of new and existing monitors and utility workers.
6) More timely responses to cardholder questions and concerns.
7) More time for the Assistant General Manager to devote to large projects and strategic planning.

Mountain View Center / Sun Bowl / ball field

The windstorm of August 8, 2008, caused some damage to the fencing at the Mountain View tennis courts. Repairs will be made by Western Fence. (Cost – $ 1,162)

Oakmont / Fairway / North /Quail Run / South

The Oakmont monitor’s station and pool area was vandalized on August 13, 2008. In response an estimate is being obtained to install a new gate and steel fence extensions which will sit atop the existing block wall.

The two canopies, which partially covered the Fairway pool, are being relocated to Mountain View. One canopy will be installed at the lawn bowl area and the other at the picnic area just south of the spa facility. Contractor is Ken McIntyre Construction. The cost to relocate the canopy to the lawn bowl area, including a concrete patio, was generously donated to RCSC. RCSC will pay the costs associated with relocating and installing the canopy at the picnic area. Once building permits are obtained the canopies will be erected.

Lakeview / Lakeview Lanes

Due to delaminating issues the carpeting inside Mojoes Restaurant is becoming a safety concern. The carpet is scheduled for replacement sometime in September 2008. Contractor is Baker Carpet. (Cost – $4,219)

The windstorm of August 8, 2008, caused some damage to the fencing around the Lakeview tennis courts and the Skilled Trades vehicle area. Repairs will be made by Western Fence. (Cost – $ 1,755)

Marinette Center / Willowcreek/brook

A new roof, roof hatch and roof ladder were installed on the cart barn at Willowcreek/brook. Coldwater Roofing completed the roof work and RCSC Skilled Trades Department installed the ladder and roof hatch. (Cost – $7,421)

A new electrical sub-panel and associated conduit were installed in the Willowbrook cart barn to provide power for charging additional golf cars. Contractor was Hatfield Electric. (Cost – $8,106)

Bell Center

The chiller which services the bowling building and a few club rooms at Bell Center lost one of its eight compressors, a drive sheave and some bearings during August 2008. Repairs were made by Arizona Refrigeration Company. (Cost – $9,502)

Sundial / Lakes / Talisman / Riverview

A new electrical sub-panel and associated conduit were installed in the Riverview cart barn to provide power for charging additional golf cars. Contractor was Hatfield Electric. (Cost – $4,221)

Skilled Trades Department – (Mel Mead – Project Manager)

The Skilled Trades department completed 88 work orders during June/July 2008. In addition, August has been a busy month for the Skilled Trades team as they have made significant contributions toward the completion of the Sundial project.

Project Updates

The Sundial pool and club room project is being finalized and will reopen very soon. A soft opening is planned as clubs return to put their club rooms back in order and cardholders begin using the monitored areas. A grand opening celebration is being planned for September 2008.

The Fairway Phase 1 construction contract with the Weitz Company has been finalized and all pre-construction work has been completed except for the installation of the temporary fire riser, which will serve the existing Phase 2 buildings while Phase 1 is under construction. Once the temporary fire line to the existing Phase 2 buildings has been established, Weitz will begin demolition of the existing Phase 1 buildings.

Listening Post meetings have not been held during the summer months. They will resume at Marinette Center on September 9, 2008, at 2pm.