by Jan Ek
Financial Report:
We have completed August 2015 well within our operating and capital budget year-to-date. As a matter of fact, every division has a net operating positive variance from budget even though we are coming out of our slower summer months.
Bowling:
The Bowling Department is now entering their busy season. All fall leagues are in progress and several tournaments are scheduled October through December, including the Arizona State Senior Women’s, the Arizona State Senior Open and the Metro Phoenix Valley of the Sun Tournaments.
Several improvements were completed at both RCSC Bowling Centers. The flooring in the bowler’s area was replaced with a wood grain type material similar to what was used in the Lakeview Center Social Halls. The maskings, which are the shields that cover the pinsetters, were replaced with a southwestern theme and the countertops were removed and are due to be replaced with eight-foot tables purchased from Murrey International Bowling. The tables replacing the countertops will serve as tables for spectators or bowlers on the concourse side and will serve as countertops from the bowler’s area side. The tables also have storage for house balls. As we promised, the bowler’s area seating was expanded to provide more room between the spare bowling ball racks allowing bowlers more room to pass in the bowler’s area.
The project started in late August due to the contractor’s other obligations and RCSC’s commitment to scheduling upgrades without closing the centers whenever possible and during times when it would cause the least amount of disruption for league and open play bowlers.
Cardholder Services:
Payments on past due assessments backed off slightly in August but continued to be 15% higher than the average for the prior 12 months. Overall past due assessments decreased in August by 3.7%. The 30 Day past due rate assessments decreased and is at the 12 month average for the past year. Year to date payments from our third party collections firm are $71,658.
Total accounts receivable decreased just slightly in August the most significant change being the flow of balances from Over 60 Days past due to Over 90 Days past due. This follows the balance flow seen last month into the Over 60 Day category. In August, property transfer related balances increased by 1% and lender owned related balances increased by 11%. The balance flow for these two categories continues to be dynamic over time. Outstanding balances related to property transfers now represents 52% of all receivables due and is back up to 50% of past due balances.
Payments made by Cardholders through the online RCSC Web Portal in August totaled $57,968. YTD payments through the web portal are $483,589 and represent 3.5% of total payments.
Trustee sale notices on Sun City properties decreased to 43 properties at the end of August. The number of properties owned by lending institutions was relatively unchanged in August and is now at 40 properties.
Preservation and Improvement Fees collected in August were $470,000, which is $182,000 over the amount budgeted. Year to date PIF fees are $4,636,520 which is $1,807,520, or 64%, over budget for the year. Again a reminder that we intentionally budget PIF income very conservatively to assure that we have the cash on hand for any planned project as we remain debt free.
A reminder that the Cardholder Services and Member Services offices have been relocated to Social Halls 2 and 3 on the second floor at Lakeview Center while the office space for these areas is being renovated. All current contact information such as email addresses and phone numbers remain the same.
During office renovation club copies may take a few days turnaround time, clubs have been asked to plan accordingly.
Human Resources:
RCSC offers a comprehensive benefits program to promote health and financial security for full time employees and their families. RCSC pays the full cost of many of the benefits; employees share the cost of others; and employees pay the full cost for any voluntary benefits elected. The advantage of employer sponsored plans regardless of who pays the premium is cost effectiveness and affordability.
Two benefits added to the program approximately two and a half years ago are Short Term (STD) and Long Term Disability (LTD). These plans provide financial income protection at approximately 60% during an unplanned event that is the result of a non-work related injury or illness for both total and partial disabilities certified by a physician.
Year to date five employees have received benefits from STD and one employee is now in the LTD plan. While RCSC salaries may be lower than for-profit organizations, we believe our benefit program attracts many qualified applicants.
Member Services:
We had a fantastic turnout on Saturday, September 19, for our 2nd annual Casino Night. There were approximately 700 in attendance, and with double the tables, everyone had a chance to play. Raffle prizes of gift cards and casino trips were given away throughout the evening. If you weren’t there, you missed a fun time!
We are happy to announce that the fall Sun Bowl series kicks off Sunday, September 27 at 7:00pm. The original Tokens will perform their number one hit “The Lion Sleeps Tonight” which sold over 15 million copies worldwide!
There are still tickets available for our last ticketed show of the year, The One Hit Wonderfuls on Wednesday, October 21. Come hear all the hits that topped the charts and put many of these performers on the map. Tickets are $13 and are available at the Clubs Office, which is currently located in Social Hall #2, on the second level of the Lakeview Recreation Center.
In our efforts to improve customer service and better accommodate Cardholder expectations, RCSC is pleased to announce that all seating at 2016 Sundial ticketed shows will be reserved. There will be a choice of theater seating or seating with tables. You may bring drinks and snacks or purchase something from the Gourmet Food Trucks. Season tickets, which will be available from November 2 to November 30, are being sold to RCSC Cardholders for the unbelievable price of $154. That is only $14 for each show, 11 shows total.
The 2016 entertainment lineup is amazing! Please watch the bulletin boards, newly installed TV monitors in each facility, our monthly newsletter, SunViews, or check out our website at www.sunaz.com.
General:
For those who may not be aware, the monthly management reports are available on our website www.sunaz.com under the Corporate tab. Also, if you have not done so already, please sign up on the RCSC email list where you can designate topics of interest and stay in the loop with RCSC news alert emails!
