General Manager Report – February 2017

by Jan Ek

Financial Report:

We have operated well within our operating and capital budget year to date. Each financial division has ended January 2017 in a positive variance from budget, regardless of the fact that all of the divisions, excluding bowling, had less income than budgeted for the month.

Be sure to join us at the Sundial Auditorium on Monday, February 27 at 6pm for the Annual Membership Meeting where the 2017 Annual Budget will be presented.

Bowling:

The 29th Annual Sun City Open Senior Bowling Tournament will begin April 29 and will run for two weekends. The tournament produces income of $5k to $6k. The tournament is open to all senior bowlers in Arizona. It is always a joy to receive the compliments from the bowlers about the cleanliness and upkeep of our two RCSC bowling centers.

Both centers now have lane bumpers installed. Two lanes were installed at each center. The lane bumpers will make the bowling experience more enjoyable for young grandchildren because the bumper will not allow the bowling ball to fall into the gutter.

Bowling Leagues are beginning to wind down, most leagues will finish their season by mid-April and shortly thereafter summer leagues will begin.

Cardholder Services:

Payments on past due assessments started the year positively and jumped in January to 12% of past due balances. While total accounts receivable increased by 1.8% in January the overall past due balances decreased in January by 2.4%. The reduction in past due balances was offset by a larger increase in current category receivables. December assessments went 30 days past due at an increased 7.5% rate, which tops last month as the highest monthly rate in 3 years. November assessments went 60 days past due at a 3.9% rate which is 20% higher than the prior 12-month average.

Payments from our third party collections firm started the year well in January by doubling the January 2016 payment total and being greater than the monthly average in 2016. The total of payments in January was $18,617.

Payments made by Cardholders through the online RCSC Web Portal also started the year strong with payments in January totaling $97,580 from 242 property owners.

In January property transfer related balances increased by almost 8% and lender owned related balances decreased by 34%. Outstanding balances related to property transfers represent approximately 55% of all receivables due and 53% of past due balances. Trustee sale notices on Sun City properties decreased to 50 properties at the end of January. The number of properties owned by lending institutions decreased slightly this month to 14 properties.

Human Resources:

For participation in RCSC’s voluntary wellness program, 96 employees completed a biometric health screening for the 2017 calendar year. The next step for those employees is to complete an online Health Risk Assessment. Those employees who complete the process receive a reduction in their share of the monthly medical premium.

RCSC currently has 167 full time employees and we consider 96 participants to be a good rate since approximately 47 employees have medical coverage elsewhere and some employees chose not to participate for personal reasons.

We hear good results of the program such as weight loss, blood pressure reduction, better cholesterol levels and decrease in waist circumference. Raising health awareness is providing goal setting for our employees with the desired results of good health and controlling medical premium rates for both employee and employer.

The Occupational Safety & Health Act (OSHA) requires employers to post information on work-related injuries and illnesses, as well as the average number of employees and total hours worked by all employees each year. Information for 2016 is now available on OSHA Form 300A and is posted on employee bulletin boards throughout RCSC until April 1. Form 300A reports the average number of employees throughout 2016 to be 376 with 523,435 total hours worked. There were 20 reportable on the job injuries.

Member Services:

February’s entertainment started when Kevin Sterner and his band gave us the most true-to-life George Strait tribute performance in the valley today. Followed by the Original Grass Roots, which mesmerized the audience with their talent and style. Then we welcomed a tribute to the Blues Brothers by the Fairchild Blues Band, which was full of high energy and thoroughly entertained the crowd. Last night, the #1 rated Tribute Artist of Las Vegas “Yesterday,” a Beatles Tribute took Sun City AZ by storm performing to our second sold-out crowd of this season!

Back by popular demand, on Wednesday, March 1 One of These Nights, the #1 Eagles Tribute Band will perform to another sold-out crowd. On Friday, March 3, we will present our 5th Annual Dancing with the Sun City Stars free to RCSC Cardholders and their escorted guests. Doors open at 6pm and the performance begins promptly at 7pm. Then on Wednesday, March 8, all the way from Las Vegas Bee Gee’s Gold will be performing to yet another sold-out crowd.

On Sunday, March 12, we kick off the Sun Bowl spring series with Sam Morrison and Turn the Page, a tribute to Bob Seger. Remember, all shows at the Sun Bowl in March start at 6pm.

On Wednesday, March 15, we are back at Sundial to watch the incredible performance of Bobby Brooks Wilson the son of the late, great legend and Motown recording artist Jackie Wilson. On Sunday, March 19 it’s Rob Caudill as Rod Stewart at the Sun Bowl. Then at Sundial on Wednesday, March 22, another great Las Vegas performer, Cookie Watkins as Tina Turner. On Sunday March 26 at the Sun Bowl for the Eric Clapton Experience. Then we close out this amazing month of March entertainment and the Sundial season with a Huey Lewis tribute, the Heart of Rock & Roll.

Remember, all Sun Bowl shows are free for RCSC Cardholders and their escorted guests. Be sure to have your RCSC Member or Privilege Card (with photo) at each of these events as key fobs are not accepted.

General:

For those who may not be aware, the monthly management reports are available on our website www.suncityaz.org under the RCSC tab. Also, if you have not done so already please sign up on the RCSC email list where you can designate topics of interest and stay in the loop with RCSC news alert emails!